Privacy Policy
This Website is operated by CHEMIKAL STUDIOS LTD. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
who we are;
how and why we collect, store, use, and share personal information;
your rights in relation to your personal information; and
how to contact us and supervisory authorities in the event that you have a complaint.
Definitions and interpretation
In this privacy policy, the following definitions are used:
Data - collectively all information that you submit to CHEMIKAL STUDIOS LTD via this Website, in person, or via telephone or e-mail. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookie - a small text file placed on your computer by this Website when you visit certain parts of this Website and/or when you use certain features of this Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws - any applicable law relating to the processing of personal data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation for as long as the GDPR is effective in the UK.
Who we are
CHEMIKAL STUDIOS LTD ('we' or 'us') (trading as Chemikal Studios) collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which apply across the European Union (including the United Kingdom) and we are responsible as a 'controller' of that personal information for the purposes of those laws.
The personal information we collect and use
a. Personal information you provide to us
We collect the following personal information that you provide to us:
e-mail address;
telephone number;
postal address;
delivery address, where required;
billing details.
Some examples of when we collect this information include:
Upon submission of our Website contact form for purposes of communicating with you.
When you become a client of CHEMIKAL STUDIOS LTD, we gather this information for the purposes of communicating with you, for carrying out our obligations to you, and for invoicing.
b. Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.
c. Cookies and similar technologies
A cookie is a small text file that is placed onto your computer or electronic device when you access this Website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them.
Only strictly necessary cookies are used on this Website. These cookies are essential for you to browse this Website and use its features. These cookies will generally be first-party session cookies.
While it is not required to obtain consent for strictly necessary cookies, we have set out which essential cookies are used by this Website and their purpose:
XSRF-TOKEN, used for security reasons;
bSession, used for system effectiveness measurement;
hs, used for security reasons;
SSR-caching, used to indicate the system from which the site was rendered;
svSession, used in connection with user login.
On the first occasion that you use this Website, we will notify you that we only use strictly necessary cookies.
The following links explain how to access cookie settings in various browsers:
Cookie settings in Internet Explorer
Cookie settings in Google Chrome
Cookie settings in Safari (OS X)
Cookie settings in Safari (iOS)
For further information on cookies generally, visit www.aboutcookies.org.uk or www.allaboutcookies.org.
To opt-out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
How we use your personal information
We will be transparent in our dealings with you and will tell you how we use your information. We collect information about our users for the following purposes:
Personal information (telephone number, e-mail address, and name) will be collected upon submission of a contact form on this Website. This volunteered personal information will only be used for us to contact you in response to your enquiry.
When you become an CHEMIKAL STUDIOS LTD client, we need to know your name, e-mail address, telephone number, and postal address.
We may also collect further details, for example, your delivery address, where applicable. We will only collect and use your information where we have lawful grounds and legitimate business reasons for doing so. We may gather this information in person, over the telephone or by e-mail.
We will not ask for more information than we need.
Who your information may be shared with
We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
We will not share your personal information with any other 3rd parties.
Required personal information
No personal information has to be provided by you to us at any time.
How long your personal information will be kept
We will hold your personal information for the following periods:
When you consent to submit personal information via this Website contact form, including your name, e-mail address, and telephone number, these records will be kept for a maximum of 6 months in order to fulfil your request.
When you become a client of CHEMIKAL STUDIOS LTD, we will hold personal information until you no longer wish to be a client. Upon your request, we will send you confirmation of account termination and the removal of your personal information. We are required to securely retain names and addresses to satisfy UK tax law for a period of 6 years only.
These periods are no longer than necessary in each case.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
(1). consent;
(2). legitimate interests;
(a). The legitimate interests relied upon are as follows:
We gather personal information for the purposes of communicating with you, for carrying out our obligations to you, and for invoicing.
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisational measures to keep your information secure. These measures may include the following examples:
All data is stored on secure servers. We also use full login and password controls on our system
Employees sign a confidentiality clause as part of their contract, and our staff are trained so that they are aware of their privacy obligations.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using this Website you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
Children and the validity of consent
Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
What rights do you have?
Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
fair processing of information and transparency over how we use your use personal information;
access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address;
require us to correct any mistakes in your information which we hold;
require the erasure of personal information concerning you in certain situations receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;
object at any time to processing of personal information concerning you for direct marketing;
object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;
object in certain other situations to our continued processing of your personal information;
otherwise restrict our processing of your personal information in certain circumstances;
claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/).
If you would like to exercise any of these rights please:
email, call or write to us;
let us have enough information to identify you;
let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill);
let us know the information to which your request relates.
From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including, for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
Do you need extra help?
If you would like this policy in another format (for example audio or large print) please contact us using the details below.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint/ or by telephone: 0303 123 1113.
Changes to the privacy policy
This privacy policy was published on 07 May 2022 and last updated on 13 Apr 2023.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this Website. We will also attempt to notify users of any changes by:
a notice on this Website's header.
Contacting us
We welcome your views about this Website and privacy policy. If you have any questions about this policy or the information we hold about you, please contact us by:
e-mail: charlotte@chemikalstudios.co.uk
post: 124 City Road, London, England, EC1V 2NX
Our data protection officer is MS CHARLOTTE STEVENS